Case Study
How Stitch Applied the Insight Messaging Lab™ Approach
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Summary:
Stitch, a healthcare platform designed to make it easier for patients to participate in medical trials, struggled to crisply articulate how a better patient experience directly connected to trial sponsor goals.
  Headquarters: London, UK
Website: stitchhealth.co
Founded: 2021
Company Size: 10+
Industry: SaaS HealthTech

Situation

Stitch, a healthcare platform designed to make it easier for patients to participate in medical trials, wanted to refresh messaging to more crisply articulate how a better patient experience directly connected to trial sponsor goals.

  • A clearly articulated and differentiated new message set that would help differentiate their offering
  • Updated marketing assets and sales presentations
  • Discovery of new market-shaping insights 
  • A multi-functional, team-based approach to message creation/delivery (leadership, sales, marketing and product)

Actions

Insight Revenue worked with the Stitch team applying the Insight Messaging Lab™ approach over the course of 6 weeks including the following:

  • Two leadership workshops to review the existing messaging and marketing/sales assets
  • Three co-creation workshops to arrive at a new narrative focusing on a differentiated, insight-based selling approach. The Insight Revenue team acted as coaches, pushing the team to make explicit how the design principles behind the platform connected to trial sponsor business objectives
  • Updated conference presentation decks, website messaging and sales collateral

Outcomes

Within 2 months, Insight Revenue had delivered the following results:

  • Newly formulated narrative focused on how a better patient experience also solves for some of the largest pain points for a trial sponsor (differentiated, insight-based)
  • Improved conversion rates and greater lead generation
  • Greater customer receptivity in sales discussions and professional conferences
  • Company-wide adoption and enthusiastic reception

”We believe that the biggest untapped opportunity to improve clinical trials is a deep understanding of each patient’s experience.”

Preply logo

> 200%
Increase in Lead Generation

< 2
Months to Deploy

1
Powerful New Message

"Insight Revenue's input transformed the story we share with the market. We presented the message we created together at a major industry conference and the output exceeded all expectations, generating twice as many leads as we targeted. We look forward to working with them again!"

Jonathan Moshinsky, CEO & CO-Founder, Stitch

Download the one-pager case study here.

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  Headquarters: London, UK
Website: stitchhealth.co
Founded: 2021
Company Size: 10+
Industry: SaaS HealthTech

Situation

Stitch, a healthcare platform designed to make it easier for patients to participate in medical trials, wanted to refresh messaging to more crisply articulate how a better patient experience directly connected to trial sponsor goals.

  • A clearly articulated and differentiated new message set that would help differentiate their offering
  • Updated marketing assets and sales presentations
  • Discovery of new market-shaping insights 
  • A multi-functional, team-based approach to message creation/delivery (leadership, sales, marketing and product)

Actions

Insight Revenue worked with the Stitch team applying the Insight Messaging Lab™ approach over the course of 6 weeks including the following:

  • Two leadership workshops to review the existing messaging and marketing/sales assets
  • Three co-creation workshops to arrive at a new narrative focusing on a differentiated, insight-based selling approach. The Insight Revenue team acted as coaches, pushing the team to make explicit how the design principles behind the platform connected to trial sponsor business objectives
  • Updated conference presentation decks, website messaging and sales collateral

Outcomes

Within 2 months, Insight Revenue had delivered the following results:

  • Newly formulated narrative focused on how a better patient experience also solves for some of the largest pain points for a trial sponsor (differentiated, insight-based)
  • Improved conversion rates and greater lead generation
  • Greater customer receptivity in sales discussions and professional conferences
  • Company-wide adoption and enthusiastic reception

”We believe that the biggest untapped opportunity to improve clinical trials is a deep understanding of each patient’s experience.”

Preply logo

> 200%
Increase in Lead Generation

< 2
Months to Deploy

1
Powerful New Message

"Insight Revenue's input transformed the story we share with the market. We presented the message we created together at a major industry conference and the output exceeded all expectations, generating twice as many leads as we targeted. We look forward to working with them again!"

Jonathan Moshinsky, CEO & CO-Founder, Stitch

Download the one-pager case study here.

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